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Care & Support

Various care and support services available within New Milton

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Location Tab Colour Key
New Milton Community Centre New Milton Memorial Centre
Bashley Village HallLocal Church Forest Arts
Other Locations
 

Many groups are not currently running due to the Coronavirus pandemic - please make contact with a group contact to learn the latest position

Bereavement

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Cruse Bereavement Care - New Forest

The many different aspects of grief can come as a shock - at Cruse people often tell us that they feel like they're going mad, and one of the biggest questions people have is 'Is this normal?' 

  www.cruse.org.uk/get-help/local-services/south/new-forest

  Counselling Service

  01202 418555 / 0808 808 1677

  newforest@cruse.org.uk

The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. 0808 808 1677

Information last updated on 12 September 2020. For corrections please e-mail.

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Care Services

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Neighbourcare New Milton

Driver Service for visits to Hospitals, Doctors, Dentists and other medically related appointments and local shopping trips to all residents in the BH25 postcode area;

The Charity was set up 1992 to provide medically-related transport and shopping assistance, mainly to the elderly and frail who cannot access any other form of transport.  Very competitive schedule of charges to clinics, surgeries, dentists, opticians, hospitals at Poole, Salisbury, Lymington, Bournemouth.  Drivers escort clients to their appointments and will wait up to three hours at no extra charge before taking the client home again.  Apart from Office Manager David Whittington and Treasurer, Jo Swayne, all office clerks and drivers are volunteers. Drivers receive reimbursement at 45p per mile (the maximum allowed tax free).

  Mileage Fees charged

  David Whittington

  01425 611662 & 620430 to book appointments and to offer voluntary services

  neighbourcare@btinternet.com

Information last updated on 1 August 2020. For corrections please e-mail.

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 Citizens Advice

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New Milton Citizens Advice

We have now stopped giving face-to-face advice. Please don’t visit our offices. We do have trained advisers ready to help you . Please contact us as shown at the base of this Card.

  newforestcab.org.uk/contact-us/new-milton/

  New Milton Library, Gore Road, New Milton. BH25 6RW

  Free

  0300 3309 009 (Monday to Friday 10.00 am to 4pm) for Advice

  newforestcab.org.uk/contact-us/email-adviceline/ for advice via e-mail

  www.citizensadvice.org.uk/ For advice on the website

Information last updated on 19 August 2020. For corrections please e-mail.

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Counselling Services

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Alcoholics Anonymous

Millions of men and women have heard or read about the unique Fellowship called Alcoholics Anonymous since its founding in 1935. Of these, more than 2,000,000 now call themselves members. People who once drank to excess, they finally acknowledged that they could not handle alcohol, and now live a new way of life without it.

  www.alcoholics-anonymous.org.uk/Home

  Telephone Support Service

  0800 9177650

  help@aamail.org

AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to the Fellowship for help. Alcoholics Anonymous does not engage in the fields of alcoholism research, medical or psychiatric treatment, education, or advocacy in any form, although members may participate in such activities as individuals.

Information last updated on 6 September 2020. For corrections please e-mail.

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Alzheimer's Society

Alzheimer's Society is a United Kingdom care and research charity for people with dementia and their carers. It operates in England, Wales and Northern Ireland

  www.alzheimers.org.uk/

  Telephone Support Service

  02380 610159

For General Enquries : https://www.alzheimers.org.uk/form/contact-us-general-enquiries

Information last updated on 6 September 2020. For corrections please e-mail.

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Christians Against Poverty

We are on a mission to release thousands of families from grinding poverty through award winning debt counselling and community groups. By equipping and empowering local churches to reach out on their doorsteps, we’re bringing hope to tens of thousands of people every year.

  capuk.org/

  Telephone Support Service

  01274 760720

  info@capuk.org

Information last updated on 6 September 2020. For corrections please e-mail.

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Childline

We're here for you, whatever's on your mind. We'll support you. Guide you. Help you make decisions that are right for you.Our tips and techniques, ideas and inspiration, can help you feel more in control. And you can access them in your own time, at your own pace!

  www.childline.org.uk/

  Telephone Support Service

  0800 1111

Because of the coronavirus, we’ve had to make changes to how Childline works to keep our staff and volunteers safe. You’re only able to speak to a Childline counsellor from 7:30am-midnight, Monday to Friday, and 9am-midnight at weekends. To make sure we can answer everyone who’s waiting, you also won’t be able to join the queue for a 1-2-1 chat after 10:30pm.

Information last updated on 6 September 2020. For corrections please e-mail.

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HOPe - Helping Older People New Forest

We are dedicated to supporting older people in the community, particularly those who are isolated or vulnerable. Our central aim is to improve the quality of life for thousands of people locally, helping them to retain their independence safely and with dignity and to get the most out of life. We also promote the role of older people as active citizens.

  www.hopenewforest.org/index.html

  Shop at 9 Mallard Buildings, Station Road, New Milton. BH25 6HY

  Shop Open Daily

  01425 629009

To achieve our aims, we work with other charities and organisations, not in competition with them.Our income is used entirely in the local community. Please help our work with your donations.

Information last updated on 6 September 2020. For corrections please e-mail.

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The Silverline

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

  www.thesilverline.org.uk/

  Telephone Support Service

  0800 4 70 80 90

  info@thesilverline.org.uk

Information last updated on 6 September 2020. For corrections please e-mail.

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Samaritans

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.

  www.samaritans.org/

  116 123 (24 hours)

  jo@samaritans.org

We're here to listen, no judgement, no pressure, and help you work through what's on your mind. We'll never tell you what to do. If you need advice or specialist support for a specific issue, such as a bereavement or domestic abuse, we've put together a list of specialist organisations, including their contact details, which you may find helpful. Whatever you're going through, call us free any time, from any phone, on 116 123.

Information last updated on 6 September 2020. For corrections please e-mail.

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Family Support Groups

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Ashley Family Hub

Ashley Family Hub is a ‘one-stop’ support hub for parents in Ashley & New Milton from birth to secondary age. We work collaboratively with other agencies to improve outcomes for children.

  www.ashleyfamilyhub.co.uk/

  Ashley Baptist Church, Lower Ashley Road, Ashley, New Milton. BH25 5AA

  Every Tuesday in Term Time

  01425 611321

  info@ashleyfamilyhub.co.uk

Information last updated on 1 August 2020. For corrections please e-mail.

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Support Groups

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New Forest Disability
Information Service

Providing free, impartial, confidential information and advice to those of any age affected by disability.
Related issues include: caring, access, blue badge, welfare benefit applications, volunteering opportunities, equipment, holidays, training, education and transport etc ...
  ... throughout the New Forest and surrounding area.

  www.newforestdis.org.uk/

  Offices at 6 - 8 Osborne Road, New Milton. BH25 6AD

  Open Daily

  10:00 a.m until 5:00 p.m. (except Wednesdays when closed at 1:00 p.m.

  01425 628750

  info@newforestdis.org.uk

Information last updated on 19 August 2020. For corrections please e-mail.

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New Forest Mencap

New Forest Mencap currently provides four leisure sessions per week in two locations, New Milton and Brockenhurst.  They consist of evenings of activities, opportunities for socialising and a number of day time outings during the year.  We have also launched the Gateway Award scheme which is based along the lines of the Duke of Edinburgh Award. We recently expanded to include some day time creative activities and  a lunch club.

  www.newforestmencap.org.uk/

  Nedderman Centre. Marryat Road, New Milton. BH25 5NY

  See Notes at end

  Virginia Darley

  01425 621893

  office@newforestmencap.org

Currently all New Forest Mencap services, groups and activities are not taking place at the venues that we normally use.  However, we want to keep in touch with you all so we are setting up a private YouTube Channel in order that we can provide you with some activities and you can let us know how you are spending your time – more information will follow shortly. Our office phone line remains open and is being answered remotely so do please contact 01425 621893 if you are someone with a learning disability, or provide care or support for someone who has a learning disability, if you feel that we can provide you with support or information during this time .

Information last updated on 5 August 2020. For corrections please e-mail.

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New Forest Tinnitus Support Group

The New Forest Tinnitus Group has been supporting people who experience tinnitus or hyperacusis, their families and friends since 2008. This volunteer run group provides a relaxed, friendly environment to find out more about tinnitus and hyperacusis, coping strategies and to meet other people who experience it. We are a non-profit community organisation, affiliated with the British Tinnitus Association and supported by a local audiologist, therefore we provide unbiased expert insights.

  www.newforesttinnitus.org.uk/

  Meetings in Lyndhurst

  Monthly

  See website

  £3.00 per session

  See Website for more info

Group sessions are held 10.30-12.00 on the second Saturday of alternate months at the Lyndhurst Community Centre. There is no formal membership, simply a £3 fee. Guest speakers present at each meeting and there are plenty of opportunities to share your own or learn from other’s tinnitus experiences.

Information last updated on 6 September 2020. For corrections please e-mail.

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New Milton Carers' Support Group

Do you provide help, care and support to a relative, neighbour or friend? If so do come along and join us for a relaxing break over tea and biscuits.

  dementiaroadmap.info/westhampshire/groups/new-milton-carers-suport-group/#.Xyqz-zXTWUk

  Friends Meeting House, Whitefield Road, New Milton. BH25 6DF

  Every 2nd Monday of the month

  2:00 p.m. until 4.00 p.m.

  Free

  Maggie

  01425 614714

  newmiltoncommunity.org.uk/carers-support-group.html

Information last updated on 16 August 2020. For corrections please e-mail.

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New Milton Covid Support Group

We recognise that everyone is at risk of being affected by this pandemic, but that a pandemic doesn’t hit everyone equally. That’s why we’re concerned to ensure there is sufficient support for the most vulnerable, including the elderly and those with pre-existing health conditions, during the outbreak.
This group is to serve people who live in the geographical area of New Milton, Ashley, Barton and Bashley.

  www.newmiltoncovidsupport.co.uk/

  01425 542019

  nmcommunitytogether@gmail.com

Information last updated on 5 August 2020. For corrections please e-mail.

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New Milton Macular Support Group

Our main activities centre around a monthly programme of meetings. We try to produce a varied programme - medical, musical and social.

  Community Centre, Osborne Road, New Milton. BH25 6EA

  Second Monday of every month

  2:00 p.m. until 4:00 p.m.

  £2.50 including refreshments

  Rev. Paul Burton

  07802 222604

  pauljjburton@aol.com

Information last updated on 1 August 2020. For corrections please e-mail.

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New Milton Stroke Group

The service offers people the chance to share their experiences and take part in activities that can help with the ongoing recovery process.

  The Nedderman Centre, Marryatt Road, New Milton, BH25 5NY

  Weekly on Thursday

  9:00 am until Noon

  Phyllis Inglis

  0303 3033 100

Currently not meeting due to Covid-19 pandemic.

Information last updated on 4 September 2020. For corrections please e-mail.

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New Milton Talking Newspaper

Weekly news recording for blind or partially sighted people.  This is recorded in The New Milton Tennis Pavilion. Each week a memory stick or CD is distributed to over 120 blind or partially sighted listeners with a summary of news items from the New Milton Advertiser & Lymington Times, the Bournemouth Daily Echo, the New Forest Post and the Southern Daily Echo. The memory stick may be played on an MP3 player and the Talking Newspaper is able to supply a portable inexpensive player that our listeners have found easy to use. Additional listeners are always welcome, so if you know of anyone who you think would benefit from this Free Service please contact us.

  nmtn.org.uk/

  Free Service to all subscribers

  Adam Sinfield

  01425 616361

  nmtn.org.uk/contact/ For contact web form

Registered Charity 1076207

Information last updated on 16 August 2020. For corrections please e-mail.

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Samaritans

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.

  www.samaritans.org/

  116 123 (24 hours)

  jo@samaritans.org

We're here to listen, no judgement, no pressure, and help you work through what's on your mind. We'll never tell you what to do. If you need advice or specialist support for a specific issue, such as a bereavement or domestic abuse, we've put together a list of specialist organisations, including their contact details, which you may find helpful. Whatever you're going through, call us free any time, from any phone, on 116 123.

Information last updated on 6 September 2020. For corrections please e-mail.

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Victim Support

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Victim Support in the New Forest

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.

  www.victimsupport.org.uk/help-and-support/get-help/support-near-you/south-east/hampshire-and-isle-wight

  Counselling Service

  0808 178 1641 / 0808 168 9111 (Outside of Office Hours)

Live Chat is available 24/7 : https://www.victimsupport.org.uk/help-and-support/get-help/support-near-you/live-chat

Information last updated on 12 September 2020. For corrections please e-mail.

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